Riverbed Technology, Inc.

  • PS - Consultant - UK

    Job Locations GB-Bracknell | GB-Bracknell
    Req No.
    2018-4561
    Category
    Professional Services
  • Company Overview

    With a powerful combination of Digital Experience, Cloud Networking, and Cloud Edge solutions, Riverbed – The Digital Performance Company –  provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and visibility, while dramatically accelerating business performance and outcomes. As businesses transform digitally and experiment with new technologies, they partner with Riverbed to push boundaries, increase performance, and rethink possible.

     

    Riverbed is a pre-IPO opportunity with over $1 billion in revenue and 30,000+ customers – including 98% of the Fortune 100 and 100% of the Forbes Global 100.

     

    About this Position

    Position Summary:

     

    The Senior Consultant performs technical delivery and administrative tasks as part of internal and customer- facing projects. In addition, the Senior Consultant will manage and execute smaller projects independently. The Senior Consultant will be an expert in the field of APM/EUEM and is expected to have broad experience in deploying APM/EUEM products and delivering tactical services to customers ranging from user experience troubleshooting and optimisation to the deployment of full APM/EUEM solutions.

     

    Responsibilities:

     

    Client Relationships:

     

    • Tocreateandmanagerelationshipswithclientsthatarelong-termfocused
    • Throughtheserelationshipsstrivetoestablishtrustedadvisorstatuswithclientsby:
    • Demonstrating great communication skills
    • Taking the initiative and adding value for clients § Putting client’s requirements and needs first § Conveying confidence and certainty
    • Demonstrating strong technical skills


    Delivery:

     

    • TakeresponsibilityforthedeliveryAPM/EUEMsolutionsandservicesprovidedtoourclientbase
    • Take responsibility for quality of personal deliverables at all times 
    •  Be considerate and inclusive with clients and colleagues
    • Bring approach and structure but make sure advice is actionable o Demonstrate high level soft technical expertise and experience.
    • Understandculturalandcommercialneedsindeliveryofclientengagements
    • Assist with the development and improvement of consultancy services delivery and methodologies.
    • Contributepositivelytopracticeandcompanyutilisationandrevenuetargets
    • Take personal responsibility for timely and accurate completion of internal administrative and delivery related process and procedure

     

    Internal & External Relationships:

     

    • Coach, mentor and support colleagues across the organisation as required
    • Contribute to practice and company development
    • Createandmanagepositiveinternalrelationshipsthatarelong-termfocused
    • Createandmanagestrongexternalrelationshipswiththecompany’sbusinesspartnersthatraise profiles and awareness of personal, practice and company capabilities
    •  Business Development:
    • Understand the company’s position and focus and be able to confidently present and articulate it
    • Support pre-sales activities with client and potential client meetings
    • Contribute to proposal and statement of work (SoW) creations activities as required. o Understandvaluepropositionsandapproachesforpotentialclientengagements
    • Supporting the development of follow on business with existing clients
    • Supporting bid efforts for new projects and engagement
    • Personal Development
    • Take responsibility for personal skills development in accordance with company process
    • Identifydevelopmentrequirementsandimplementplanstocontinuouslylearnandimprove o Maintainanddevelopprimaryskillsinsupportofthepracticeandcompanygoals
    • Develop cross-discipline skill sets.
    •  

    Qualifications:

     

    • Bachelor of Science, Engineering or equivalent experience 
    • Minimum of 5 years related work experience with 1-3+ years in a Consulting role (or equivalent) 
    • Technical problem-solving ability with demonstrated ability to learn quickly 
    • Someone with Vendor (e.g. Compuware, CA, NetScout, Solarwinds, Nexthink) background is a plus 
    • Broad knowledge of vendor APM/EUEM products and solutions 
    • Broad knowledge of application architectures and delivery mechanisms. 
    • Ability to understand business requirements and challenges and transform these into technical solutions 
    • Ability to think conceptually and to deliver practical results 
    • Proven ability to successfully communicate at all levels up to senior management
    • Positive customer service attitude
    • Ability to work effectively in a small team environment
    • Willing to travel 50-70% of the time.
    • Working knowledge of at least 1 of the following Technical Skills:
    • Application Performance Management products and techniques.
    • End User Experience Management products and techniques Application architecture and development (NET and/or Java a significant plus)
    • Proven track record protocol analysis, application and transaction profiling/benchmarking, prediction and optimization.
    • Following are Technical Skills desired but not necessary a must:
    • Web Application architecture and development (HTM Land JavaScript a significant plus) VirtualizationexperiencewithVMwareorCitrixsystemsandsoftwareaplus
    • Ability to create scripts (eg. Perl, Python, VB) a plus Windows System Administration with experience of Active Directory, Exchange or SCCM a plus.

     

    About Riverbed

    If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.

     

    Learn more at www.riverbed.com. 

     

    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

     

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