Riverbed Technology, Inc.

  • Pre-Sales Solution Engineer - Japan

    Job Locations JP-Tokyo
    Req No.
  • Company Overview


    Our people tell us life at Riverbed is challenging, creative, collaborative and fun. They’re an impressive team of individuals, and we think they’re on to something.


    Riverbed delivers a technology platform that helps organizations push digital boundaries and rethink possible. Our solutions help companies optimize the apps and services they depend on to deliver amazing digital experiences to their users. From Digital Experience Management to Next-Gen infrastructure technologies, enhancing digital performance across every aspect of a customer’s business is our obsession.


    We’re trusted by 30,000 of the world’s leading companies and amazing brands. Headquartered in San Francisco, with more than 60 offices around the world, we’re a pre-IPO opportunity with over $1 billion in revenue and we’re excited for what’s next.




    About this Position

    Title: Pre-Sales Solution Engineer -Japan 

    Location: Tokyo



    • Support and lead large scale enterprise transactions.
    • Gain a deep understanding of the customer’s business as well as their technical environment and map Riverbed performance management solutions to customers business drivers.
    • Provide technical leadership, ownership and management of Proof of Concept for key customers for the Riverbed performance management solutions with the goal of demonstrating solution fit and business value.
    • Confidently present to technical audience as well as business and IT stakeholders.
    • Stay abreast of competitors and the trends in performance management industry and serve as a trusted advisor to customers. 
    • Guide, coach and lead sales teams in applying the appropriate Riverbed Performance management solutions to customer needs.
    • Partner with the sales teams during the sales cycle in a supportive position with the focus on pre-sales activities – including (but not limited to) qualification, technical presentations, demonstrations, proposals/RFPs/RFIs and successful technical closure.
    • Evangelize new product features & provide customer’s feedback to Riverbed product management and engineering teams.
    • Partner with channel sales managers to drive enablement of partners to position and demonstrate Riverbed performance management solutions.
    • Participate as a speaker in key company events and other marketing related activity as required.
    • Become a thought leader both internally and externally around driving business value and customer outcomes with Riverbed performance management solutions
    • Ensure that accurate & regular reports are completed and submitted as per business requirements.
    • Able to travel primarily in ANZ (35%-50%) but also in other parts of Asia-Pacific as required.



    • Experience in a pre-sales role, with a deep understanding of enterprise sales cycles and various selling strategies.
    • Strong knowledge in End User Experience monitoring and digital performance management domain.
    • Prior experience in either positioning end user experience monitoring solutions as presales engineer or using end user experience solution to troubleshoot end user performance issues.
    • Experience in performance monitoring of mobile applications is preferred.
    • Experience in application performance management and ability to stitch front end performance issues from web browsers, thick client apps, VDI to the backend application servers and databases.
    • Hands on experience in Python scripting is preferred.
    • AWS certification such as AWS certified solution architect (associate or professional) is preferred.
    • Cloud-based technology experience such as AWS, Azure, Docker, Mesos, Kubernetes, Openstack, Cloud Foundry and Openshift preferred.
    • Experience in network and infra performance analysis using netflow, packet analysis, SNMP and WMI is preferred but not mandatory.
    • Hands on experience with competing End User Experience solutions is desired. Additionally, hands on experience with either APM or NPM solution will be preferred.
    • BS/MS in computer science, electrical/electronic/software engineering or equivalent experience


    About Riverbed

    If you are a high-achiever who wants to be part of a dynamically growing, billion dollar plus company, then you should look closely at Riverbed.  We offer the rewarding experience of working with the best minds in the industry that are changing the world through cutting edge technology and applications. The company has been recognized multiple years for attracting and retaining today’s top talent as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications.


    Learn more at www.riverbed.com. 


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.




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