Riverbed Technology, Inc.

  • Pre-Sales Technical Solutions Architect

    Job Locations AU-NS-Sydney
    Req No.
  • Company Overview

    Our people tell us life at Riverbed is challenging, creative, collaborative and fun. They’re an impressive team of individuals, and we think they’re on to something.


    Riverbed delivers a technology platform that helps organizations push digital boundaries and rethink possible. Our solutions help companies optimize the apps and services they depend on to deliver amazing digital experiences to their users. From Digital Experience Management to Next-Gen infrastructure technologies, enhancing digital performance across every aspect of a customer’s business is our obsession.


    We’re trusted by 30,000 of the world’s leading companies and amazing brands. Headquartered in San Francisco, with more than XX offices around the world, we’re a pre-IPO opportunity with over $1 billion in revenue and we’re excited for what’s next.

    About this Position

    Title: Technical Solutions Architect, SteelCentral 

    Location: Sydney



    • Support and lead large scale enterprise transactions.
    • Gain a deep understanding of the customer’s business as well as their technical environment and map Riverbed performance management solutions to customers business drivers.
    • Provide technical leadership, ownership and management of Proof of Concept for key customers for the Riverbed performance management solutions with the goal of demonstrating solution fit and business value.
    • Confidently present to technical audience as well as business and IT stakeholders.
    • Stay abreast of competitors and the trends in performance management industry and serve as a trusted advisor to customers. 
    • Guide, coach and lead sales teams in applying the appropriate Riverbed Performance management solutions to customer needs.
    • Partner with the sales teams during the sales cycle in a supportive position with the focus on pre-sales activities – including (but not limited to) qualification, technical presentations, demonstrations, proposals/RFPs/RFIs and successful technical closure.
    • Evangelize new product features & provide customer’s feedback to Riverbed product management and engineering teams.
    • Partner with channel sales managers to drive enablement of partners to position and demonstrate Riverbed performance management solutions.
    • Participate as a speaker in key company events and other marketing related activity as required.
    • Become a thought leader both internally and externally around driving business value and customer outcomes with Riverbed performance management solutions
    • Ensure that accurate & regular reports are completed and submitted as per business requirements.
    • Able to travel primarily in ANZ (35%-50%) but also in other parts of Asia-Pacific as required.


    • Experience in a pre-sales role, with a deep understanding of enterprise sales cycles and various selling strategies.
    • Strong knowledge in Application Performance monitoring and digital performance management domains.
    • Experience in application performance management and ability to stitch front end performance issues from web browsers, thick client apps, VDI to the backend application servers and databases.
    • Prior experience in either positioning end user experience monitoring solutions as presales engineer or using end user experience solution to troubleshoot end user performance issues.
    • Experience in network and infrastructure performance analysis using netflow, packet analysis, SNMP and WMI is preferred but not mandatory.
    • Experience in performance monitoring of mobile applications would be advantageous.
    • Past experience in devops / software development cycles is preferred
    • Hands on experience in Python scripting would be advantageous..
    • AWS certification such as AWS certified solution architect (associate or professional) would be advantageous.
    • Cloud-based technology experience such as AWS, Azure, Docker, Mesos, Kubernetes, Openstack, Cloud Foundry and Openshift would be advantageous.
    • Hands on experience with competing End User Experience and Application Performance Management solutions is desired. Additionally, hands on experience with NPM solutions will be preferred.
    • BS/MS in computer science, electrical/electronic/software engineering or equivalent experience



    About Riverbed

    Riverbed is pioneering what’s next for digital performance, and our technology is solving some of the most pressing challenges organizations are facing in the digital era. We celebrate thinking differently. We champion trying new things. We love what we do. If you are a high-achiever who wants to be part of a dynamic, growing team, then you should take a closer look at Riverbed. There’s a reason we’ve been recognized multiple years for attracting and retaining top talent and as a great place to work by Glassdoor, Fortune magazine’s 20 Great Workplaces in Tech and by numerous other publications. (Hint: It isn’t the snacks, though we offer those too.)



    Learn more at www.riverbed.com. 


    Riverbed is proud to be an affirmative action (AA) and equal employment opportunities (EEO) employer.  All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.





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